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Just purchased a new 2021 Audi A6 from Audi of Beverly Hills. Seamless, hassle free transaction including home delivery.
I can always count on excellent customer service at Audi Beverly Hills... There service department manager Andrew Neal is outstanding.. And I have been going to them for 6 years with the same excellence every time... I wouldn't ever go any where else for my service with my car..
Awesome dealership for service to my 2014 Audi A4 Quattro manual transmission. For courtesy, they worked on the faint noise above 3,000 rpm at 3rd, 4th and 5th gears. They spent lot of time to pin point where the noise is coming from but without fault on the MMI my advisor advise me that there’s no major problem with my car. Also, they performed a 75k maintenance service on my car with a 2021 A4 loaner.
OUTSTANDING service from Carlos. He is incredibly knowledgeable in regard to our specific vehicles as well as the Audi brand. As most car manufacturers are making the transition to EV, there is a void in knowledge and customer care. Carlos fills that void. Superb.
Had a wonderful experience at the dealership all thanks to Ark! He provided a great experience from start to finish and I love my new car!
David, Johanna, and the entire team at BH Audi were awesome - they are experts in their fields and are committed curating an exceptionally knowledgeable and personable sales and financing experience! Thank you all, I look forward to returning for my next upgrade! Cheers,
I had a great experience with Audi Beverly Hills. I was upset at first due to the vehicle of choice not being in stock, however Hassan, was wonderful in fixing the matter and sending me home with a great vehicle. George Ibraham was wonderful with his customer service and catering to our needs. Ill continue my relationship with Audi Beverly Hills for the future.
It was a great buying experience. The best I’ve ever had at any dealership. Ryan and the finance guy were spectacular! I would recommend them to anyone.
The sales team were truly professional, friendly, and went above and beyond for my particular situation. They were easygoing and not pushy at all. I felt they went up to bat for me. I recommend working with Greg, the manager, and Kami, the sales specialist. I would watch out for the Finance Manager extremely pushing for the Audi Care packages. When it came to upselling you, you are left feeling you are being forced into a sale. Stand your ground and know that you can purchase this later. In the end, she was apologetic for her unwarranted obtrusive tactics. Overall, ...
excellent service, great communication and delivery of loaner to my residence. I highly recommend this dealership. They also washed the car upon return which was a bonus.
Excellent customer Service. Ken was phenomenal. The dealership made it very easy from start to finish. I was able to checkout through my phone expediating the process.
My 3rd car lease from Audi Beverly Hills. Impecable as always, smooth, fast. Juan Maldonado and his team (Zoraya Briseno, David Chung, Johanna Felchlin and Hessam Ehsani) did a wonderful job assisting me in getting the new car. Totally recommend dealing with them. Thank you, I’ll be back in 3 years :)
I got a flat tire and took my car in to have a new one put on. I was initially quoted a higher price in the service center compared what I was told over the phone the prior afternoon. I asked if Audi could come close to matching the price of the same tire I found at other retailers, such as Big O and Pep Boys. Audi not only exceeded the price match, but I also got a nice (and much-needed) car wash! Im very happy with the responsiveness, easy process, generous price reduction for the tire, and ancillary benefits ...
AUDI BEVERLY HILLS, THE ONLY AUDI SERVICE CENTER I WOULD USE! WORKING WITH KEN KRITZER FOR YEARS, IS THERE ANYONE ELSE? EXPECTATIONS ALWAYS MET OR EXCEEDED.
Walked in and was greeted right away. I waited two hours for excellent service. There was Uber services for transportation. They also washed my car
Simply amazing. The best customer service i have ever received from a car dealership. The building was impressive, the staff courteous and kind. A wonderful experience.
Allie, started the process and was excellent. Sam kept his word and found us a car, and lastly, Jared was absolutely awesome with the delivery. Great dealership!!!
Emerson was wonderful and very professional. He called me every day my car was there with updates and taking his time to explain in details. He also made sure the issue was fixed before returning my car. They dropped off the loaner and picked up my car due to my busy schedule. Very pleased.
I was glad a loaner was available to me while my car was being serviced. My overall experience was fine. I will be back again.
They made the deal work out which is appreciated and they were very nice and helped along the way at generally fast pace and friendly manner
The service is good but the communication from the team is what makes it outstanding. When I've had to leave my car, I've been giving a loaner. So helpful!
Ark, Fred and Yulissa are total pros. Came in for a new car and to order parts for my existing and left very satisfied! Bravo!!
The reason I’m keep coming back to this dealership the excellent sales service specially by Farhad Douroudian. his dealing with customer is outstanding.I will definitely recommend to my friends
Fast, no nonsense deal with very attractive terms. Personal and professional staff. I bought the car over the phone, completed the paperwork online and it was delivered to me the next day. Could not have been easier.
Carlos made my first experience getting my Audi serviced amazing. Fast, friendly and honest. It was a breeze getting in and out and having my car serviced with him and his team. Thanks again
Efficient, easy to transit with - friendly - great service - was able to get in and out in less than 2 hours - were able to answer all of my questions
Fantastic customer service experience from the beginning to the end of the transaction. In love with my new car.
I was very happy with my experience at Audi Beverly Hills. Everything was done in a timely and a professional manner which was appreciated. There were no surprises when it came to leasing my new Q3 and I was able to get the price I needed. Thank you Syed and Juan for your assistance.
Allessandra was exceptional from the get go. We were there to look for a used Q3 for our daughter. Allessandra took the time to explain the difference in purchasing a used car vs a new one and leasing vs buying. In the need we leased a brand new Audi Q3 and our daughter is super excited. The whole experience was wonderful. Would highly recommend Allessandra and Audi Beverly Hills to my friends and family.
We are Audi enthusiast and have been working with Audi Beverly Hills since our first Audi.... this is our 4th.. We are well taken cared for at all times from point of sale and after sale service.
I love working with George, my service representative. He is always dependable, friendly and efficient! My only constructive criticism is that the person who gave me the loaner car for the day was not overly friendly, and it would have been nice for her to make sure that I was familiar with the car, which I was not. ( I had to go back and ask her how to get it out of park, into drive, etc. and I had to try and figure out how to hook up my phone, etc., which George then helped me with ). Aside from that ...
Waseam at sales is awesome. Very professional and Knowledgeable and made my purchase process super easy. Everything was done remotely and he had all the paper work delivered to my house to sign.
Ken my service advisor is one in a million. Professional, kind, jolly, so soft spoken, knowledge is spot on with repairs, but best of all not pushy and will never rush you when you come for servicing your vehicle. The service area is clean and has put in place all the features needed for this pandemic. Staff that checks you are pleasant. I have no complaints, car is ready for pick up as projected. Just one more thing, A BIG THANK YOU to KEN!!!!!!!!!!- BRAVO!
My service advisor Brandon was great at communicating everything about my car repairs.
Audi Beverly Hills service center is amazing. Everyone is polite and friendly and not to mention extremely covid cautious. My service rep was easy to connect with - and she responded to me within 5 minutes via text. Great customer service!
my first time at thi"s dealer services was great ken my services advaisor was the best
Normally I do not go to any dealers away from where I live. But they had the car I wanted and a dealer trade I believed was not going to work. I reached out to them and the deal I had was not only matched but they even did better. Everything worked out great. Thank you to the team. My only issue was the car I picked up did not have any gas in the tank. Whoops...its electric now. No gas station visits. YEAH.
Alessandra Darouver was so enthusiastic, helpful and a great salesperson. Loved that my finance person was a woman as well!!
Very pleasant experience! Quick and easy. Car was ready and waiting when I got there. Our sales person Alessandra was friendly and knowledgeable and a pleasure to work with. Fred in Finance was the most knowledgeable auto finance person I have ever had the pleasure of dealing with! All in all great experience at Audi Beverly Hills
Always excellent service. Andrew makes it a point to make sure I'm taken care of, and Daryl was professional and thorough as always.
Our factory-certified technicians are specially trained in Audi service, so they know exactly what it takes to properly care for your vehicle. Don’t trust anyone to keep your Audi running smoothly, let the experts that know your vehicle best perform the maintenance and repairs you need to get back on the road safely. Whether you’re here for just a routine oil change, brake service, tires, or wheel alignment services, we’re here to help with competitive pricing and the know-how to get the job done right.
2340 S Fairfax Ave Los Angeles, CA 90016