Audi Service
with Audi Beverly Hills Service
To meet your Essential Servicing needs, Audi Beverly Hills Service Center remains open while practicing social distancing and sanitation for the health and safety of our team along with yours.
During this time, we are providing options such as Complimentary Pick-Up and Delivery and a variety of payment options for the servicing of your Audi with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask if you are not fully vaccinated as per the CDC guidelines.
A representative is available to assist you by phone at 877-889-0027, chat or text.
You Choose How To Service With Us
Pick-Up & Delivery Service
We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services during this time. Certain exclusions apply. Call us for details to review!
Service Now, Pay Later
The flexibility to pay your service in monthly installments. With Affirm, we have loans starting at 0% APR with NO hidden or late fees while choosing the best payment plan that works for you. Prequalify in seconds with no hard credit checks.
Service While You Wait
Audi Beverly Hills is proud to offer quick and convenient Service While You Wait as an option for servicing your Audi. When it comes to a fast, exceptional service experience, nothing else compares.
Welcome to Audi Beverly Hills Service
There’s nothing quite like when you first drive your new Audi off of our lot. A new Audi is practically an extension of the driver, quickly responding to your lightest touch. If you want to keep it running that way, we’re here to help. No matter how well you take care of your car, and no matter how carefully you drive, eventually you will need some routine maintenance. Oil needs to be changed, tires need to be rotated, filters need to be replaced; every car needs regular service, and at Audi Beverly Hills Service, we’re here to help you out.
Whether you need routine Audi maintenance or some more serious auto repairs, we’ve got you covered. The experts in our service center know their way around everything Audi. In addition to our excellent service, we make sure to only use the finest Audi parts, so you know you are always getting the best of the best. Now serving Los Angeles, West Hollywood, Ladera Heights, Culver City, and beyond!
Tire Rotation:
- Even tire tread wear and tear over time
- Enhanced performance and fuel efficiency
- Prolonged lifespan for all tires
Oil Change:
- Reduced emissions
- Enhanced and cleaner engine performance
- Improved fuel efficiency
Vehicle Inspection:
- Precautionary to issues unaware of
- Keep you and other drivers safe
- Peace of mind with a safety checklist of the following:
- Lights
- Brakes
- Emissions system
- And much more
Transmission Service:
- Maintain gear change smoothness and performance
- Enhanced engine performance
- Ensures other engine components won’t be damaged
Wheel Alignment:
- Ensures tires wear evenly
- Enhanced performance and fuel efficiency
- Prolonged lifespan for all tires
Battery Replacement:
- Ensures electronic components function properly
- Limit corrosion on battery terminal posts
- Ensures cables and connections function properly
Our Reviews
Excellent personal service. Provide up to the minute information about the status of the service being done to my car. The service was completed ahead of schedule.
Great experience. Checked in was very welcoming. Service rep Carlos was very professional and service was completed on time. Uber shuttles were fast and seamless.
Satisfied with service performed to date - if theres anything wrong, will contact service client
Convenient process making the appointment. When dropping my vehicle the check-in was smooth. They gave me a ride home and sent a car to pick me up. Quick, and friendly. I’ll be back.
My service advisor, Richie Reyna was fantastic! Very communicative and honest.
Zoraya Briseno was really helpful in helping me find the car I was interested in getting into. Once she found the car then Hessam Ehsani worked with me on the purchase and he was great!
Ricardo , the service advisor was great. He was in contact on daily bases with explanations . He was very professional , helpful. I stongly recommend Ricardo to others .
Dealership worked with me when I was running late to ensure I got my vehicle back before big trip. Made sure I could leave the next day on a big road trip! Just the best.
The entire team at Audi Beverly Hills was sincerely helpful and walked me through the entire process start to finish so that I felt confident about my car being taken care of as well as providing me a loaner car while my car we being serviced so that I could carry on with my day and still stay productive/not miss out on obligations. Truly an amazing experience.
I bought a new E-tron last 8/27/21 in this dealership. I have been reading reviews about different audi dealerships and I think this one has the friendliest people helping customers. When my wife and I came in, we were welcomed very well. We were helped by Ronald Ying, Farhad Douroudian and Faridoon Mir. They were very helpful and gave us all the information we need about leasing or financing. Ronald has been very helpful also about all our questions regarding the car and the app. The technology is very overwhelming. Definitely will recommend this dealership for your Audi buying needs.
As trade ins and purchases go, this was a relatively fast and easy deal.
Got a great Deal today for a new 2021 Audi Q5e quattro Hybrid. Jared Stevens took care of us and we were super pleased! Ask for Jared if you want an attentive & super supportive Sales Manager that won't leave any question unanswered. I was able to trade-in my current Audi 2013 Q5 and the process was amazing. Thank you! You made my day!
Outstanding on every level! Carlos is the only reason I would ever consider purchasing a car so far away from where I live. His service is impeccable.
I received updates on the status of my car at all times. Also, they arranged for a loaner when it was going to take longer than expected.
Carlos was great… such a pleasure and so helpful through the whole process. He made everything so easy! Thanks Carlos.
Great experience and service from start to finish. Very happy.
Worked with Hessam on the deal remotely, he hand delivered the new car. It was an excellent experience.
Loved the staff. Very helpful and knowledgeable Overall a good experience
Great dealership! Even better staff! Absolutely loved every part of my buying experience. HIGHLY recommend Beverly Hills Audi.
Carlos Suazo is the best service provider. I literally still have an Audi because of him. He’ll make sure you’re satisfied. AAA+++++ guaranteed
Amazing experience, I was so happy with everything. Everyone was so helpful. My car was so clean after the wash! I look forward to coming back!
Thank you so much to Carlos & his team - OUTSTANDING communication (the report included a video inside the email!) the facilities are actually pleasant to be at. I have never felt better about car service before - and I’ve had BMW & Lexus. Carlos and team Audi BH have made me an Audi convert!
Knowledgeable sales people, exceptional service. We always come back to Audi Beverly Hills because we know we will be taken care of. Thanks again.
Service was great. Very timely and professional. Thanks Audi team and especially George who made my day!
Carlos is delightful! Really kind and helpful - service was quick and efficient. Getting my car serviced here is always a pleasure! I recommend to anyone.
Carlos Lazo was great. He effectively communicated the issues and resolved quickly.
More than a dealership, the Audi of Beverly Hills well oiled machine machine of people working together to make a less than likeable task smooth and easy. The people there have fully realized the true definition of service in the term service center.
Just picked up my Audi from the service center on Fairfax. Wonderful experience, so easy and efficient. Carlos Lazo is simply the best. He works 24/7 !!
There's a reason they're the #1 Audi dealership in the country. They have such a large selection of cars, they have the one you want, and they'll play hardball with prices. They do an exceptional job making sure you're as informed as possible about your car and the detail is spectacular. They will not take pre-owned cars that are not extremely vetted.
Super helpful staff. They were extremely attentive and communicative through the whole process. They gave me an incredible deal. I definitely recommend their dealership for anyone looking for an Audi.
Carlos Lazo and the staff in the service department make getting your car serviced a very easy process. Very professional and very efficient. Highly recommend!
The handling of the delivery was very professional and pleasant. Any question I had was answered quickly and to my satisfaction. I truly enjoyed the process.
My entire experience with Beverly Hills Audi was great. I live in Ventura and they were very accommodating as they delivered the vehicle to my house. Once Jared got to my house I knew I made the right choice. He was professional and very thorough. It only took him about an hour to go over all the paperwork. Jared then went over the vehicle with me to make sure I was comfortable with everything before he left. I never felt rushed. If youre going to buy a new or used Audi. I highly recommend going to Beverly Hills Audi
Carlos Lazo was great. At my request we conducted business primarily via text. He always responded promptly, fully answering all my service questions. Highly recommend working with Carlos for your Audi service needs.
The facility is "state of the art". I felt so Covid safe having my car serviced.
Carlos Lazo was incredible. In these trying times, it can be challenging to stay positive but Mr. Lazo was ......... The best!!! Stay encouraged Carlos, God bless you and your family.
Carlos is very professional & super nice. The entire crew is very hospitable. Facility is clean
Very satisfied. I wrote a lengthy review on Yelp and Google. I praise your dealership and amazing staff. Received an amazing trade-in and the car exceeds our expectations.
I purchased my Audi S5 from Hambik (Hemi), I could not have asked for a better experience. Anyone looking for an Audi should should check out FJ Audi in Beverly Hills and ask for Hemi. He’s now in service and fortunately I had the opportunity to work with him again and he did not disappoint.
Great staff. Very efficient and attentive. Very professional. Got the exact car and color I wanted. I look forward to more business with this dealership.
Carlos and Hemmy were professional and pleasant and I greatly appreciate their expertise, considerate care, and excellent service with my car ~ thank you very much!
Great dealership! Great Sales people, and great service!
Darryl Thomas was great and attentive! The only thing that was frustrating would be that the price of one tire is extremely expensive due to a flat tire.
Very professional and comfortable experience. Sales Rep Ryan Bradley is first class. Second car purchased here / from Ryan. Very clean and simple process to purchase and pick up car. Thank you Audi BH!
The customer service is off the charts. Carlos was very helpful and accommodating. It’s probably the most pleasant experience I’ve ever had at “the dealership”!
Took my A3 e-tron in for scheduled maintenance. Audi BH really has the check-in/check-out process down, including getting the loaner vehicle. Facilities very clean and modern. All interactions with staff were very pleasant. Car wash a very good job as well. My only quibble about this appointment is that a recommendation for 4-wheel alignment was simply based on mileage, not an actual inspection. Also, the quote of $550 for an alignment is excessive. I don't mind paying more than the local tire shop for the convenience, but after having a tire replaced a few months ago, I actually had ...
Daryl is really great to work with and is helpful!
Always professional and helpful.I’ve been an Audi customer for many years and always appreciate the great service they provide! Love the free coffee too!
I felt no pressure to buy and no upselling either which I really appreciated. Everyone was very kind and attentive. Even offered me an espresso twice!
Blake was my sales person and was friendly and knowledgeable able about the car. I was able to purchase my car quickly and at a great price. Overall, the staff are friendly and helpful. This is the second car we have purchased here.
I walked in with a reported problem that there were no more Bridgestone tires available (I'd just blown a tire) on my new (6 months) blacked-out version Q3 turbo. The team at the desk, led by Jason, after explaining to me why there was this national shortage, went to work scouring online Audi locations and more, showing me the computer screen as they did: transparency. Felt very well taken care of; not a whiff of being maneuvered to buy. What a great way to start a new relationship (first-time Audi owner)
Yulissa was amazing. Both my drop off and pick up were among the best car service experiences I have ever had
Hady etrone service at bh audi service center. Jose was azimg. we had great communication , easy drop off and pick up . Very friendl. Will do business any day with him
Ken Kritzer is the best!! He always kept me in the loop regarding the latest with my vehicle and was just an absolutely pleasure to work with!! Very happy with service/repairs!
Excellent customer service .
Ken Kritzer, my service advisor, did a great job as always! My two-month old car developed a troublesome, rattling sound. Ken and his team inspected my car over several days until they located and addressed the issue.
Fantastic experience with entire team! Chad was friendly, courteous and accommodating. The entire team was mindful of my time and made the experience really smooth. Thank you!
Five star service, excellent staff and accommodation.
Nice experience.
AWESOME!
Friendly and very efficient. Jose got me in and out with in the time they quoted.
This service dept., and particularly George, is so quick and efficient - it's remarkable. Every step is clear, communication top notch, and everyone is so nice. The space itself is super sleek, clean, friendly and comfortable. Honestly, the best service you'll ever get!
The service department goes above and beyond to accommodate the customers needs.
George Chala at service department is extremely helpful! The department is clean and run efficiently. Each time I call George accommodates me instantly. Also there’s always a loaner available.
Jose Virgin was the best service advisor Ive ever had at Audi or at any dealership in general. He was so nice and helpful. I like how he kept me updated on the status of my car throughout my service and explained the condition of my car to me when I came to pick it up. Audi is lucky to have an employee that is so knowledgeable with excellent customer service.
Just purchased a new 2021 Audi A6 from Audi of Beverly Hills. Seamless, hassle free transaction including home delivery.
I can always count on excellent customer service at Audi Beverly Hills... There service department manager Andrew Neal is outstanding.. And I have been going to them for 6 years with the same excellence every time... I wouldn't ever go any where else for my service with my car..
Awesome dealership for service to my 2014 Audi A4 Quattro manual transmission. For courtesy, they worked on the faint noise above 3,000 rpm at 3rd, 4th and 5th gears. They spent lot of time to pin point where the noise is coming from but without fault on the MMI my advisor advise me that there’s no major problem with my car. Also, they performed a 75k maintenance service on my car with a 2021 A4 loaner.
OUTSTANDING service from Carlos. He is incredibly knowledgeable in regard to our specific vehicles as well as the Audi brand. As most car manufacturers are making the transition to EV, there is a void in knowledge and customer care. Carlos fills that void. Superb.
Had a wonderful experience at the dealership all thanks to Ark! He provided a great experience from start to finish and I love my new car!
David, Johanna, and the entire team at BH Audi were awesome - they are experts in their fields and are committed curating an exceptionally knowledgeable and personable sales and financing experience! Thank you all, I look forward to returning for my next upgrade! Cheers,
I had a great experience with Audi Beverly Hills. I was upset at first due to the vehicle of choice not being in stock, however Hassan, was wonderful in fixing the matter and sending me home with a great vehicle. George Ibraham was wonderful with his customer service and catering to our needs. Ill continue my relationship with Audi Beverly Hills for the future.
It was a great buying experience. The best I’ve ever had at any dealership. Ryan and the finance guy were spectacular! I would recommend them to anyone.
The sales team were truly professional, friendly, and went above and beyond for my particular situation. They were easygoing and not pushy at all. I felt they went up to bat for me. I recommend working with Greg, the manager, and Kami, the sales specialist. I would watch out for the Finance Manager extremely pushing for the Audi Care packages. When it came to upselling you, you are left feeling you are being forced into a sale. Stand your ground and know that you can purchase this later. In the end, she was apologetic for her unwarranted obtrusive tactics. Overall, ...
excellent service, great communication and delivery of loaner to my residence. I highly recommend this dealership. They also washed the car upon return which was a bonus.
Excellent customer Service. Ken was phenomenal. The dealership made it very easy from start to finish. I was able to checkout through my phone expediating the process.
My 3rd car lease from Audi Beverly Hills. Impecable as always, smooth, fast. Juan Maldonado and his team (Zoraya Briseno, David Chung, Johanna Felchlin and Hessam Ehsani) did a wonderful job assisting me in getting the new car. Totally recommend dealing with them. Thank you, I’ll be back in 3 years 🙂
I got a flat tire and took my car in to have a new one put on. I was initially quoted a higher price in the service center compared what I was told over the phone the prior afternoon. I asked if Audi could come close to matching the price of the same tire I found at other retailers, such as Big O and Pep Boys. Audi not only exceeded the price match, but I also got a nice (and much-needed) car wash! Im very happy with the responsiveness, easy process, generous price reduction for the tire, and ancillary benefits ...
AUDI BEVERLY HILLS, THE ONLY AUDI SERVICE CENTER I WOULD USE! WORKING WITH KEN KRITZER FOR YEARS, IS THERE ANYONE ELSE? EXPECTATIONS ALWAYS MET OR EXCEEDED.
Walked in and was greeted right away. I waited two hours for excellent service. There was Uber services for transportation. They also washed my car
Simply amazing. The best customer service i have ever received from a car dealership. The building was impressive, the staff courteous and kind. A wonderful experience.
Allie, started the process and was excellent. Sam kept his word and found us a car, and lastly, Jared was absolutely awesome with the delivery. Great dealership!!!
Emerson was wonderful and very professional. He called me every day my car was there with updates and taking his time to explain in details. He also made sure the issue was fixed before returning my car. They dropped off the loaner and picked up my car due to my busy schedule. Very pleased.
They made the deal work out which is appreciated and they were very nice and helped along the way at generally fast pace and friendly manner
The service is good but the communication from the team is what makes it outstanding. When I've had to leave my car, I've been giving a loaner. So helpful!
Ark, Fred and Yulissa are total pros. Came in for a new car and to order parts for my existing and left very satisfied! Bravo!!
The reason I’m keep coming back to this dealership the excellent sales service specially by Farhad Douroudian. his dealing with customer is outstanding.I will definitely recommend to my friends
Fast, no nonsense deal with very attractive terms. Personal and professional staff. I bought the car over the phone, completed the paperwork online and it was delivered to me the next day. Could not have been easier.
Carlos made my first experience getting my Audi serviced amazing. Fast, friendly and honest. It was a breeze getting in and out and having my car serviced with him and his team. Thanks again
Efficient, easy to transit with - friendly - great service - was able to get in and out in less than 2 hours - were able to answer all of my questions
Friendly and knowledgeable people who would always do what it took to help me understand the details. Great selection and when you didn't have what I wanted you went out and found it! Now I've got it! Claude was an exceptional sales person and I can't say enough good things about him!
Fantastic customer service experience from the beginning to the end of the transaction. In love with my new car.
I was very happy with my experience at Audi Beverly Hills. Everything was done in a timely and a professional manner which was appreciated. There were no surprises when it came to leasing my new Q3 and I was able to get the price I needed. Thank you Syed and Juan for your assistance.
Allessandra was exceptional from the get go. We were there to look for a used Q3 for our daughter. Allessandra took the time to explain the difference in purchasing a used car vs a new one and leasing vs buying. In the need we leased a brand new Audi Q3 and our daughter is super excited. The whole experience was wonderful. Would highly recommend Allessandra and Audi Beverly Hills to my friends and family.
We are Audi enthusiast and have been working with Audi Beverly Hills since our first Audi.... this is our 4th.. We are well taken cared for at all times from point of sale and after sale service.
I love working with George, my service representative. He is always dependable, friendly and efficient! My only constructive criticism is that the person who gave me the loaner car for the day was not overly friendly, and it would have been nice for her to make sure that I was familiar with the car, which I was not. ( I had to go back and ask her how to get it out of park, into drive, etc. and I had to try and figure out how to hook up my phone, etc., which George then helped me with ). Aside from that ...
2 words. EXCELLENT service!!! Carlos Lazo is YOUR GUY. Total integrity, quick, fair service & repair recommendations. We have owned a 2018 Audi R8 RWS for the last 2.5 years, purchased from Audi Beverly Hills. Needless to say, I've CHEWED through the Pirelli P Zero tires like 7 times haha. Most have been due to sh***y LA Roads, nails and screws from construction, etc. EVERY TIME I've come to see Carlos, he has exceeded my expectations by a factor of 10. He makes sure to cover things with insurance (highly recommend their tires and rims insurance coverage at purchase). This makes a ...
Waseam at sales is awesome. Very professional and Knowledgeable and made my purchase process super easy. Everything was done remotely and he had all the paper work delivered to my house to sign.
George in the service dept took good care of me & my car 👍 Audi Beverly Hills takes care of my Audi and my daughter ‘s . Great servive
Ken my service advisor is one in a million. Professional, kind, jolly, so soft spoken, knowledge is spot on with repairs, but best of all not pushy and will never rush you when you come for servicing your vehicle. The service area is clean and has put in place all the features needed for this pandemic. Staff that checks you are pleasant. I have no complaints, car is ready for pick up as projected. Just one more thing, A BIG THANK YOU to KEN!!!!!!!!!!- BRAVO!
