Audi Service for El Segundo Drivers


To meet your Essential Servicing needs, Audi Beverly Hills Service Center remains open for El Segundo drivers while practicing social distancing and sanitation for the health and safety of our team along with yours.

During this time, we are providing options such as Complimentary Pick-Up and Delivery and a variety of payment options for the servicing of your Audi with convenience and minimal contact.

Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.

For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask if you are not fully vaccinated as per the CDC guidelines.

A representative is available to assist you by phone at 424-423-0470, chat or text.

You Choose How To Service With Us

Pick-Up & Delivery Service

We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services during this time. Certain exclusions apply. Call us for details to review!

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Service Now, Pay Later

The flexibility to pay your service in monthly installments. With Affirm, we have loans starting at 0% APR with NO hidden or late fees while choosing the best payment plan that works for you. Prequalify in seconds with no hard credit checks.

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Online Payment Options

You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.

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Welcome to Audi Beverly Hills Service


There’s nothing quite like when you first drive your new Audi off of our lot. A new Audi is practically an extension of the driver, quickly responding to your lightest touch. If you want to keep it running that way, we’re here to help. No matter how well you take care of your car, and no matter how carefully you drive, eventually you will need some routine maintenance. Oil needs to be changed, tires need to be rotated, filters need to be replaced; every car needs regular service, and at Audi Beverly Hills Service, we’re here to help you out.

Whether you need routine Audi maintenance or some more serious auto repairs, we’ve got you covered. The experts in our service center know their way around everything Audi. In addition to our excellent service, we make sure to only use the finest Audi parts, so you know you are always getting the best of the best. Now serving Los Angeles, West Hollywood, Ladera Heights, Culver City, and beyond!


Open Saturdays

Audi Courtesy Vehicles^

Car Wash

50 Service Bays

 

Our Reviews

 

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DealerRater Jan 23, 2022

Very helpful and easy and quick and efficient. Asaf was great!! But this survey is too complicated and annoying.

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DealerRater Jan 23, 2022

Hessam and Jessica were able to get me my car and paperwork done in under 45min it’s. Easiest car purchase of my life!

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DealerRater Jan 21, 2022

Good atmosphere in the office, no nonsense pitching or attempts at hard sale. People are polite and helpful

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DealerRater Jan 16, 2022

Great attention to my specific needs and interests. They really watched for a car that met my particular budget, model, and features needs, then, when it arrived, made sure I got first crack at it, and worked very, very hard to complete the transaction in the most timely, considerate and hassle free manner possible.

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Cars Jan 14, 2022

From start to finish Juan Maldonado and his team handled our sale with ease and excellence and enthusiasm...a really wonderful experience. Thank you so much and well done!

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DealerRater Jan 13, 2022

I was treated professionally and honestly. They were great. I must say that they helped make this experience painless

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Cars Jan 10, 2022

Everyone was great. I had reached out to 3 other dealerships. Sasha at Audi Beverly Hills was quick, but also pleasant and listened to my questions and heard me out before pushing me to come in. I understand that’s the end goal, but some of the folks I interacted wouldn’t hear or acknowledge the questions that were important to me, which I needed answered before considering coming in. I had some time with Farhad, but arrived a bit early, so David Chung covered. David was great. I was able to get through most of my questions, including some tough ...

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Cars Jan 5, 2022

My experience at Audi Beverly Hills was by far the best experience of all the 7 dealerships of all car makers including Audi in Los Angeles County that I went to. Not only did Hendrik, the brand specialist; Ken, the salesman, Michael, the manager, and Aram, the finance manager treat me with respect and honest answers when my previous experience at other dealers was becoming quite frustrating. I love my car, am confident I selected the right vehicle for me, and I thank you for all of your help and the great experience I had.

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DealerRater Jan 3, 2022

Great customer service, very knowledgeable, definitely would recommend. Greg and Jared, thank you very much.

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DealerRater Jan 2, 2022

Great experience, everyone was very helpful and friendly. Very knowledgeable and answered all my questions, I would definitely recommend this dealership!

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DealerRater Jan 2, 2022

GREAT experience, my 3rd car from the dealership. great selection and fair pricing. would recommend

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DealerRater Dec 29, 2021

Very accommodating and responsive. Met all of our needs. Polite! Available to answer all of my questions.

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DealerRater Dec 27, 2021

Ark at sales and Yulia at finance both were great, very professional, and helpful. They made the whole process very easy and quick. I will definitely return and deal with them again!

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DealerRater Dec 26, 2021

Hessam and Audi Beverly Hills are top notch, 5 star - sales, service, and follow-up! Excellent!

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DealerRater Dec 26, 2021

Second time I purchased a car from them. That says a lot as I do my best to get the best deal I can. They were fair from start to finish, a rare trait indeed. I do highly recommend. Make they your last stop along the way. You will understand why when you buy from them.

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DealerRater Dec 22, 2021

great experience. No hard pressure sales. Best experience in a long time. I will definetly be back.

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DealerRater Dec 16, 2021

EXCELLENT SERVICE EVERYONE WAS VERY ACCOMMODATING AND COURTEOUS HIGHLY RECOMMEND FIRST CLASS THANK YOU GOD BLESS .

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DealerRater Dec 16, 2021

Despite a labor shortage I had great service, friendly employees and my car was handed back to me squeaky clean

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Cars Dec 15, 2021

Great, fast and courteous service. Got me in with a very short notice and took car of my car service issue quickly. Had an electrical problem with my Q8.

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DealerRater Dec 14, 2021

Carlos was great he kept me informed . It took longer than expected which was no problem because we were provided with a loaner car. My wife was impress with the atmosphere of the service center. The personnel were friendly and Inviting

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Cars Dec 10, 2021

Just leased my new Q3 last night thanks to the help of Jared and Greg. I have so many amazing things to say about both of them and my experience at Audi BH. They were both extremely flexible with my schedule and stayed late with no complaints. Greg worked hard to make sure I got the car I LOVED and left happy. Jared was extremely genuine and I felt that I could trust him and his advice. He never rushed me, even after the store closed, and took the time to explain everything in detail and answer my many questions. ...

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DealerRater Dec 7, 2021

Hassam and Jessica are the A team. I asked and they delivered my perfect car. I love there professionalism and willingness to go far and beyond for their customers. This will be my sixth Audi and I will continue to purchase from Hassam and Jessica as they make the process easy and remain committed even beyond the day you drive off with your vehicle. I can't say enough good things about my experience.

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DealerRater Dec 2, 2021

Excellent service Everyone was very accommodating and courteous Couldn’t have been happier with how I was treated

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Cars Nov 27, 2021

Easy to contact, Yulissa is very accommodating and provided all the answers to my car queries. Very prompt as well and really nice. Good overall inspection and includes video or detailed service they’ve done, and recommendations as well. Fair price. And nice comfy lounge area for waiting, and/or an Uber ride.

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Cars Nov 26, 2021

I dropped off my car for a recall part and oil change, got a loaner and on my way. Service was videotaped and reviewed picked up clean car next day. Nice environment in dedicated service center, lounge coffee and wifi while you wait.

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Cars Nov 22, 2021

I had two of the nicest, most informed, sales representatives, Kenneth C. and Brian Z. Both took time answered all my questions about the car and the equipment options etc. Their service to me went above and beyond what I have experienced at other dealers.

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DealerRater Nov 19, 2021

Sam Yadegari creates a wonderful experience and fills his dealership with lovely helpful people who are kind from start to finish. It’s a very welcoming environment and I always end up getting a car from Sam and his colleagues

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Cars Nov 18, 2021

Overall our time there was very pleasant,we did enjoy everything,place was clean, everyone is very knowledgeable,so it was one of our best experiences at any dealer,thanks Stephanie!!!!!

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DealerRater Nov 17, 2021

Mr. Carlos Lazo has been providing me the best of the best service since I bought my first Audi back in 2017. I have the utmost confidence in He and his crew as they have shown time and time again they have the skills and competencies that only the top xxxxxxhave. Couldn’t be happier with his work.

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DealerRater Nov 17, 2021

Great experience buying my first car! Farhad & Kenneth Chan were excellent to work with! I would recommend them to anyone I know.

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DealerRater Nov 8, 2021

My experience at Audi of Beverly Hills was seemless from stat to finish. Thank you

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Cars Nov 7, 2021

i got another nasty surprise occasioned by our lousy LAroads, a screw in my tire. Thanks for being open on Saturday and for Carlos Lazo, who got my tire repaired.

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DealerRater Nov 7, 2021

Ther service coordinator was very helpful and friendly. She kept me informed and answered all of my questions. Thank you Yulissa!

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DealerRater Nov 7, 2021

Everyone I encountered was welcoming and very professional. They gave me an accurate estimate of the cost and explained everything to me. I left with a feeling of confidence.

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DealerRater Nov 4, 2021

It was 3 years ago when I coincidentally passed by Audi Beverly Hills and left the dealership driving a brand new A3. At my second day in LA I needed a vehicle, and I passed by Lexus where they didn’t want my business, so I kept walking and after a few blocks Audi crossed my path. Also, I never had an Audi before and I already got my second one now. At that time I had just moved to a new state and a new city. Then, Steven made sure I was leaving happy with my new car. After this ...

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Cars Nov 2, 2021

From my first call to Audi Beverly Hills speaking to the very helpful Sasha Mellah who efficiently got me the answers I was seeking and seamlessly set up the appointment, to meeting with Sales Manager Greg Arouchanov who was detailed, thoughtful, 100% transparent, and committed to making a deal that worked best for me, to Hessam Ehsani who set me up with the test-drive and assisted through every step of the process to make sure every question and need I had was answered and attended to, the team at Beverly Hills Audi is 100% amazing.

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Cars Oct 30, 2021

I highly recommend going here for all your Audi needs. The customer service was excellent. Plus they offer a free Uber ride if you choose to go home if you don't want to wait there. But the lounge is nice to.

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Cars Oct 29, 2021

Audi Beverly Hills was extremely easy to deal with, and got me a great new car quickly and at a great price! I had a limited amount of time and the sales and finance team did a great job getting me in and out quickly. Highly recommend!

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Cars Oct 27, 2021

I bought a new Audi out-of-state and the folks at this service center treated me like an old friend. I was impressed with how smoothly everything went. BTW: We are a family of four Audi's so we hope this service continues 🙂

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Cars Oct 24, 2021

The best customer service, so patient and kind. Have a loner car ready. I prefer going to Audi Service only because of the service and care!

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DealerRater Oct 24, 2021

Excellent and professional service. They had the "hard to find" car we wanted and gave us a good deal!

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DealerRater Oct 22, 2021

Greg, Aram, and Richard were great! They were very professional and able to answer any questions. I highly recommend this dealership.

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DealerRater Oct 17, 2021

The BEST car leasing experience thus far! Ark and his team went above and beyond to ensure a seamless experience from A to Z!

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DealerRater Oct 15, 2021

George is such a great service professional. Always kind and helpful. Texted me updates and gave me time to bring. The loaner to accommodate my schedule.

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Cars Oct 14, 2021

Farhod, Michael Shields and Shafiq in finance were excellent to work with and because of them I will be a satisfied repeat customer with my next lease.

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DealerRater Oct 13, 2021

Very professional, good friendly service. They were top notch with communicating and getting my car properly fixed.

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DealerRater Oct 11, 2021

It’s was the most Professional and Best experience that I have had when buying a car!

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DealerRater Oct 11, 2021

Servicing my past vehicles was always a source of anxiety but the service department for Audi Beverly Hills is made up of the nicest, courteous and professional staff I have ever dealt with. I can't thank them enough for that and look forward to maintaining my Audi with them for as long as I own it.

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DealerRater Oct 10, 2021

I like the dealership but I’m writing to praise Yulissa. I’ve owned/leased many cars and dealt with many service advisors over the years and she’s the best I’ve ever had.

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DealerRater Oct 8, 2021

George was courteous, fast and very helpful. I would like to thank all personnel at Audi for such a pleasant experience.

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DealerRater Oct 7, 2021

Such great service from the whole crew. Professional, timely and always informative and honest. Best service I've ever experienced when it comes to car maintenance!

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DealerRater Oct 3, 2021

It’s my third Audi at Audi Beverly Hills so they’re doing something right!

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Cars Oct 1, 2021

Carlos Lazo is an exceptional service manager! He is not me of the most professional people I’ve worked with. He gives regular updates during the service and provides advice.

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Cars Sep 29, 2021

Such a seamless and painless transaction. Found the car I wanted on their website, took care of the financing via internet, made the drive from San Diego and was in and out of there quickly. Very friendly staff, from the Finance Manager, Sales Manager, to the assistant who went through all the features in the car once the transaction was complete. This is how its supposed to be! Thanks everyone for the great car and experience!

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DealerRater Sep 29, 2021

I recently moved to Palm Springs and made the mistake of trying out the local Rancho Mirage Audi service dept. BIG MISTAKE as they wasted my time and money with deceptive business practices, murky pricing, and mansplaining.... I've been spoiled by Audi BH and their service so am now driving 100 miles for servicing. Every step is quick and painless, from scheduling an appointment to making a plan with my service advisor (Carlos - he's wonderful!) to dropping off to retrieving my car. They go the extra mile and have nice perks like complimentary coffee bar, loaner car or ...

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DealerRater Sep 23, 2021

Excellent personal service. Provide up to the minute information about the status of the service being done to my car. The service was completed ahead of schedule.

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DealerRater Sep 23, 2021

Great experience. Checked in was very welcoming. Service rep Carlos was very professional and service was completed on time. Uber shuttles were fast and seamless.

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Cars Sep 21, 2021

Satisfied with service performed to date - if theres anything wrong, will contact service client

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Cars Sep 17, 2021

My service advisor, Richie Reyna was fantastic! Very communicative and honest.

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DealerRater Sep 17, 2021

Convenient process making the appointment. When dropping my vehicle the check-in was smooth. They gave me a ride home and sent a car to pick me up. Quick, and friendly. I’ll be back.

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Cars Sep 14, 2021

Zoraya Briseno was really helpful in helping me find the car I was interested in getting into. Once she found the car then Hessam Ehsani worked with me on the purchase and he was great!

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DealerRater Sep 13, 2021

Ricardo , the service advisor was great. He was in contact on daily bases with explanations . He was very professional , helpful. I stongly recommend Ricardo to others .

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DealerRater Sep 9, 2021

Dealership worked with me when I was running late to ensure I got my vehicle back before big trip. Made sure I could leave the next day on a big road trip! Just the best.

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DealerRater Sep 8, 2021

The entire team at Audi Beverly Hills was sincerely helpful and walked me through the entire process start to finish so that I felt confident about my car being taken care of as well as providing me a loaner car while my car we being serviced so that I could carry on with my day and still stay productive/not miss out on obligations. Truly an amazing experience.

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DealerRater Sep 6, 2021

I bought a new E-tron last 8/27/21 in this dealership. I have been reading reviews about different audi dealerships and I think this one has the friendliest people helping customers. When my wife and I came in, we were welcomed very well. We were helped by Ronald Ying, Farhad Douroudian and Faridoon Mir. They were very helpful and gave us all the information we need about leasing or financing. Ronald has been very helpful also about all our questions regarding the car and the app. The technology is very overwhelming. Definitely will recommend this dealership for your Audi buying needs.

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Cars Sep 4, 2021

As trade ins and purchases go, this was a relatively fast and easy deal.

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Cars Sep 2, 2021

Got a great Deal today for a new 2021 Audi Q5e quattro Hybrid. Jared Stevens took care of us and we were super pleased! Ask for Jared if you want an attentive & super supportive Sales Manager that won't leave any question unanswered. I was able to trade-in my current Audi 2013 Q5 and the process was amazing. Thank you! You made my day!

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DealerRater Sep 1, 2021

Outstanding on every level! Carlos is the only reason I would ever consider purchasing a car so far away from where I live. His service is impeccable.

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Cars Aug 31, 2021

I received updates on the status of my car at all times. Also, they arranged for a loaner when it was going to take longer than expected.

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DealerRater Aug 29, 2021

Carlos was great… such a pleasure and so helpful through the whole process. He made everything so easy! Thanks Carlos.

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DealerRater Aug 26, 2021

Great experience and service from start to finish. Very happy.

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Cars Aug 26, 2021

Worked with Hessam on the deal remotely, he hand delivered the new car. It was an excellent experience.

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Cars Aug 24, 2021

Loved the staff. Very helpful and knowledgeable Overall a good experience

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Cars Aug 23, 2021

Great dealership! Even better staff! Absolutely loved every part of my buying experience. HIGHLY recommend Beverly Hills Audi.

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DealerRater Aug 21, 2021

Just picked up my Audi from the service center on Fairfax. Wonderful experience, so easy and efficient. Carlos Lazo is simply the best. He works 24/7 !!

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DealerRater Aug 21, 2021

Carlos Suazo is the best service provider. I literally still have an Audi because of him. He’ll make sure you’re satisfied. AAA+++++ guaranteed

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DealerRater Aug 21, 2021

Amazing experience, I was so happy with everything. Everyone was so helpful. My car was so clean after the wash! I look forward to coming back!

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DealerRater Aug 20, 2021

Thank you so much to Carlos & his team - OUTSTANDING communication (the report included a video inside the email!) the facilities are actually pleasant to be at. I have never felt better about car service before - and I’ve had BMW & Lexus. Carlos and team Audi BH have made me an Audi convert!

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Cars Aug 20, 2021

Knowledgeable sales people, exceptional service. We always come back to Audi Beverly Hills because we know we will be taken care of. Thanks again.

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Cars Aug 20, 2021

Service was great. Very timely and professional. Thanks Audi team and especially George who made my day!

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Cars Aug 18, 2021

More than a dealership, the Audi of Beverly Hills well oiled machine machine of people working together to make a less than likeable task smooth and easy. The people there have fully realized the true definition of service in the term service center.

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DealerRater Aug 18, 2021

Carlos is delightful! Really kind and helpful - service was quick and efficient. Getting my car serviced here is always a pleasure! I recommend to anyone.

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DealerRater Aug 18, 2021

Carlos Lazo was great. He effectively communicated the issues and resolved quickly.

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DealerRater Aug 18, 2021

There's a reason they're the #1 Audi dealership in the country. They have such a large selection of cars, they have the one you want, and they'll play hardball with prices. They do an exceptional job making sure you're as informed as possible about your car and the detail is spectacular. They will not take pre-owned cars that are not extremely vetted.

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DealerRater Aug 16, 2021

Super helpful staff. They were extremely attentive and communicative through the whole process. They gave me an incredible deal. I definitely recommend their dealership for anyone looking for an Audi.

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DealerRater Aug 16, 2021

Carlos Lazo and the staff in the service department make getting your car serviced a very easy process. Very professional and very efficient. Highly recommend!

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Cars Aug 15, 2021

My entire experience with Beverly Hills Audi was great. I live in Ventura and they were very accommodating as they delivered the vehicle to my house. Once Jared got to my house I knew I made the right choice. He was professional and very thorough. It only took him about an hour to go over all the paperwork. Jared then went over the vehicle with me to make sure I was comfortable with everything before he left. I never felt rushed. If youre going to buy a new or used Audi. I highly recommend going to Beverly Hills Audi

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DealerRater Aug 15, 2021

The handling of the delivery was very professional and pleasant. Any question I had was answered quickly and to my satisfaction. I truly enjoyed the process.

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Cars Aug 11, 2021

The facility is "state of the art". I felt so Covid safe having my car serviced.

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DealerRater Aug 11, 2021

Carlos Lazo was great. At my request we conducted business primarily via text. He always responded promptly, fully answering all my service questions. Highly recommend working with Carlos for your Audi service needs.

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Cars Aug 6, 2021

Carlos Lazo was incredible. In these trying times, it can be challenging to stay positive but Mr. Lazo was ......... The best!!! Stay encouraged Carlos, God bless you and your family.

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DealerRater Aug 6, 2021

Carlos is very professional & super nice. The entire crew is very hospitable. Facility is clean

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DealerRater Aug 4, 2021

Very satisfied. I wrote a lengthy review on Yelp and Google. I praise your dealership and amazing staff. Received an amazing trade-in and the car exceeds our expectations.

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DealerRater Aug 3, 2021

I purchased my Audi S5 from Hambik (Hemi), I could not have asked for a better experience. Anyone looking for an Audi should should check out FJ Audi in Beverly Hills and ask for Hemi. He’s now in service and fortunately I had the opportunity to work with him again and he did not disappoint.

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DealerRater Jul 30, 2021

Great staff. Very efficient and attentive. Very professional. Got the exact car and color I wanted. I look forward to more business with this dealership.

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DealerRater Jul 29, 2021

Carlos and Hemmy were professional and pleasant and I greatly appreciate their expertise, considerate care, and excellent service with my car ~ thank you very much!

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Cars Jul 28, 2021

Great dealership! Great Sales people, and great service!

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DealerRater Jul 23, 2021

Darryl Thomas was great and attentive! The only thing that was frustrating would be that the price of one tire is extremely expensive due to a flat tire.

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DealerRater Jul 23, 2021

Very professional and comfortable experience. Sales Rep Ryan Bradley is first class. Second car purchased here / from Ryan. Very clean and simple process to purchase and pick up car. Thank you Audi BH!

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DealerRater Jul 17, 2021

The customer service is off the charts. Carlos was very helpful and accommodating. It’s probably the most pleasant experience I’ve ever had at “the dealership”!

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^On select services. Please call us at 424-423-0470 for details.

Get Directions to Audi Beverly Hills Service Service Center

 

Contact Us

424-423-0470

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2340 S Fairfax Ave • Los Angeles, CA 90016

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Hours:

Car Wash Hours:
  • Tuesday9:00 AM - 1:00 PM
  • Wednesday9:00 AM - 1:00 PM
  • Thursday9:00 AM - 1:00 PM
  • Friday9:00 AM - 1:00 PM
  • Saturday9:00 AM - 1:00 PM
  • Monday, SundayClosed

Audi Beverly Hills Service 34.0362181, -118.3680689.